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GoSend strengthens online logistics innovation in 2022

31 January 2022 11:03

JAKARTA - The GoSend logistics service has become the mainstay of millions of business actors ranging from MSMEs to social sellers so that they can remain strong and grow during the pandemic. Entering 2022, GoSend is preparing a series of leading innovations that will further optimize online logistics services for both businesses and consumers.

Implementing an ecosystem based on hyperlocal-on-demand delivery, GoSend is proven to be able to become the leader in fast on-demand delivery and become the trust of millions of business actors and consumers. Head of Logistics Gojek, Steven Halim added, "The need for fast delivery in the pandemic era is felt by businesses, where through the GoSend API (Application Programming Interface), thousands of partners and millions of sellers can use our services easily directly through the integration of the business platform. Our internal data records that the total number of GoSend API transactions through top partners even increased by 41% in H1 2021.

As package delivery needs and user expectations continue to grow, we will also continue to be agile like GoSend driver partners to pick up future logistics service opportunities through various innovations and deliver the best logistics services to the community."

Entering 2022, Gojek sees that currently people have high expectations for the speed and reliability of delivery. In addition, more and more people are using logistics services for the delivery of daily necessities, including basic necessities, office supplies, and medical equipment. In addition, the use of delivery services to support online business has also become a priority and interest in the convenience of last-mile delivery has also increased.

To answer these needs, GoSend has prepared various breakthroughs in 2022 that focus on the pillars of Innovation and Inclusivity:

  1. Dedicated Delivery Service Innovation for E-Commerce Partners

  2. Safer package with Premium Insurance

  3. Send bigger goods with a four-wheeled fleet

  4. Send to multiple addresses at once using GoSend Multi-Delivery

  5. Hassle-free online business, GoSend strengthens integration through platformizing

  6. GoSend expands service area

  7. Commitment to MSMEs (LM)

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