SINGAPORE - Yesterday (30/3), Grab, Southeast Asia’s leading super app, announced a series of additional initiatives to support its driver, delivery and merchant-partner community in light of the COVID-19 pandemic.
“The COVID-19 pandemic has caused immense financial anxiety amongst our driver, delivery and merchant-partner community. Our top priority is to ensure the safety and well-being of everyone on our platform and we are grateful for our partners who continue to provide essential services during these trying times. We want to do our part to support our partners. Thus, we have expanded our Partner Relief Initiatives to aid partners most directly impacted by this crisis,” said Anthony Tan, Group CEO and Co-Founder of Grab.
To respond to the crisis, senior Grab leaders will take a pay cut of up to 20 percent to help the business and its partners ride out the impact of the pandemic. Across the region, a variety of different support measures are already in place. These ongoing measures include financial assistance and rental waivers for driver-partners who are hospitalised due to COVID-19, insurance protection against the diseaseand providing eligible driver-partners with earnings support.
To meet the needs of customers who cannot commute easily during this period, Grab will expand the GrabMart and GrabAssistant services to more countries in the coming weeks. The expansion of these services, and the reskilling provided to driver-partners to fulfil delivery orderswill allow them to access other earning opportunities through the Grab platform. (LM)