JAKARTA - PT Mitra Integrasi Informatika (MII) — a subsidiary of PT Metrodata Electronics Tbk (MTDL) which focuses on Business Solutions & Consulting is ready to become a partner for the banking industry in Indonesia in preparing infrastructure and super app platforms in the context of accelerating digital transformation towards a digital bank. Through the super app framework, currently widely used by startups, it is expected that banks in Indonesia could also fulfill all the needs of their customers and win the market through technology.
“Currently, both customers and corporations have made payments or transactions using internet banking or mobile banking technology. With the development of the era and the latest technology, super apps have emerged with the aim of fulfilling user needs and winning the market. A super app is an application that provides all services in one platform, without having to switch platforms when making transactions. This makes it easier for users who want efficiency,” said Alexander Kuntoro, Director of PT Mitra Integrasi Informatika.
Through the super app, the Bank can provide to the customers from financial needs, lifestyle, market place, travel, phone credit top up, data packages, electronic money top up, e-wallet top up, payment of various monthly bills (electricity, telephone, water, etc.), ticket purchases, hotel reservations, e-commerce, payment of education fees, to purchase of game vouchers, and even Government services (eg ‘BPJS’ & taxes). This service will continue to grow and must be adaptive to customers’ new habits in transactions by utilizing an Artificial Intelligence (AI) approach, to create a personal touch in accessing complete financial services.
In supporting the Super App infrastructure, MII collaborates with world-class technology partners, such as Red Hat OpenShift, VMware Tanzu (Pivotal), Software AG, Confluent, Dynatrace, Cloudera, Redis, Atlassian, IBM API Connect, Katalon, and several other technology partners. In addition, MII also offers cloud-based implementation of infrastructure and Super App platforms using Microsoft Azure, Google Cloud Platform (GCP), and Amazon Web Services (AWS). “In the future, as the first Digital Solution Provider company in Indonesia to provide infrastructure software implementation services for the super app, we hope to continue to support the acceleration of digital transformation towards digital banking in Indonesia,” said Alexander. (LM)